Configuring Outlook 2003
About Outlook 2003 SMTP
PLEASE use your own ISP's outbound (SMTP) server. You will have better luck sending email if you use your own outgoing server. The reason? Spam.
ISPs are looking very hard at all email and declaring innocent email as "spam" if they don't like the outgoing server. Your best bet is to try to use your own first. If it fails, we have a backup plan.
Outlook 2003 SMTP
This tutorial shows you how to set up Microsoft Outlook 2003® to work with your e-mail account. This tutorial focuses on setting up Microsoft Outlook 2003, but these settings are similar in other versions of Microsoft Outlook. You can set up previous versions of Microsoft Outlook by using the settings in this tutorial.
In Microsoft Outlook, from the Tools menu, select Email Accounts
On the E-mail Accounts wizard window, select Add a new e-mail account, and then click Next.
For your server type, select POP3 or IMAP, and then click Next.
On the Internet E-mail Settings (POP3/IMAP) window, enter your information as follows:
- Your Name
- Your first and last name.
- E-mail Address
- Your email address.
- User Name
- Your email address, again.
- Password
- Your email account password.
- Incoming mail server (POP3)
- POP: mail.YOURDOMAIN.com
- Outgoing mail server (SMTP)
- First choice: your ISP's outgoing server (see note below)
Second choice: mail.yourdomain.com
NOTE: If your Internet Service Provider (ISP) allows it, you can use the outgoing mail server for your Internet Service Provider. Contact your Internet Service Provider to get this setting. This will work better than the second choice noted above.
NOTE: BEGINNING JULY 2010, YOUR SMTP SERVER MUST MATCH THE SERVER THAT HOSTS YOUR DOMAIN.
CONTACT TECHTRIAD TO ENSURE THAT YOUR SMTP SERVER IS SET UP CORRECTLY.
Click More Settings.
On the Internet E-mail Settings window, go to the Outgoing Server tab.
Select My outgoing server (SMTP) requires authentication.
Select Use same settings as my incoming mail server.
If you changed the user name and password in the SMTP relay section of your Manage Email Accounts page, select Log on using and enter the user name and password. The following example assumes you did not change your SMTP relay section in your Manage Email Accounts page. (See note below)
Click OK to return to the screen below.
Click Finish.
NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Outlook 2003® is a registered trademark of Microsoft Corporation in the United States and/or other countries. All rights reserved.
SMTP NOTE - Try your own ISP's outgoing server first!
If you are using an ISP that allows you to send 3rd-party email through their outgoing server (sometimes called a "relay,"), you will have much more success sending email if you set it up using your ISP's outgoing server than the one attached to your domain. The following graphic shows how to set it up for Road Runner in the Triad area. You will have to change "triad" for Road Runner in other areas. Click here for a list of Time Warner outgoing (SMTP) servers. For BellSouth or AT&T, Comcst, and many other services, here is a list of SMTP servers.
